Back in May, ProteoIQ suddenly became the property of Premier Biosoft. I generally let news like this slide by, mostly because I want to stay out of it. This week, however, I learned from several customers that the changes haven't been entirely favorable. Both customer service and technical support seem to have taken a hit in the move. Hopefully Premier will get it together and not let this nice software package go the way of the now legendary Elucidator suite!